We want you to buy a Lemyte plan with confidence. Try the free demo first. If a paid plan isn't right for you, you can get a full refund within 7 days as long as you have barely used it.
1. 7-day refund
You are eligible for a full refund if both of these are true:
- you request the refund within 7 days of the purchase date; and
- you have started no more than 2 tests on the plan (practice tests, topic practice sessions or ranked mocks; the free demo does not count).
2. Always refunded
Whatever the timing or usage, we refund in full:
- duplicate payments for the same plan;
- payments where money was debited but the plan was not activated, and we cannot activate it within 48 hours of your report.
3. Not refundable
- requests made more than 7 days after purchase;
- plans on which more than 2 tests have been started;
- plans suspended or terminated for breaking our Terms & Conditions (for example account sharing or copying content);
- partial refunds for the unused part of a plan's validity.
4. How to request a refund
Email team@lemyte.com from your registered email address with the subject "Refund request", your order or payment ID (from the Razorpay receipt) and, optionally, the reason. We confirm eligibility within 2 business days.
5. How refunds are paid
Approved refunds are issued through Razorpay to the original payment method within 5–7 business days of approval. Your bank or card issuer may take a few more days to show the credit. Access under the plan ends when the refund is issued.
6. Cancellation
Plans are one-time purchases and do not renew automatically, so there is no subscription to cancel. Your access simply ends when the plan's validity period ends. To stop using a plan early, follow the refund process above if you are eligible; otherwise access continues until expiry.
7. Contact
Questions about a payment or refund? Email team@lemyte.com or call +91 63745 32076 (Monday to Saturday, 10:00 AM to 6:00 PM IST).